Technical Services Chemical Engineer to support our Customers in the Oelo and Biodiesel industry. If you have experience in these industries we want to talk with you.
Primary responsibility will be in the field of customer/prospect project management, customer service, and on-site customer support. The purpose of this position is to decrease sales cycle time, roll out product to new customers, and retain existing business.
Significant travel will be required.
Work as customer/prospect project leader and act as liaison between Sales and I&D to achieve sales success throughout the sales cycle from the development of customer needs, to analytical services and equipment recommendations, to product sale and startup, through follow up customer support.
Motivated to find solutions to complex technical problems.
Technical Sales/Service Duties
Technical Sales / Service (on-site) – Focus will vary as markets mature and new markets development. Primary initial market focus will be Oleo.
Travel with sales personnel, as needed, to act as technical advisor for prospect sales calls and customer technical support.
Initiate new customer and application projects utilizing formal Project Management
Accomplish project goals by:
Working with Sales and I&D to coordinate necessary laboratory work to establish technical and economic viability of new customer processes and applications.
Work with customer/prospect and 3rd party suppliers to determine process layout and required equipment, obtain equipment and installation quotations, determine process operations cost, in order to project ROI/Payback for the customer/prospect.
Integrating the capabilities of other Dallas Group personnel as appropriate.
Prepare Project Management Reports on an ongoing basis.
Customer and sales support (travel)
Design tests, protocols, and tactical application strategy
Design, quote, develop operations cost, and develop ROI/Payback
Write reports and discuss findings with Sales
Computer proficiency in Windows based applications including, Word, and Excel and Powerpoint. As well as CRM and Expense software.
Professional knowledge of chemical principles, theories, practices and methodology in evaluating, designing and completing scientific investigations.
Demonstrated initiative and problem solving skills.
Ability to communicate results along with appropriate interpretations, conclusions and recommendations.
Excellent oral presentation skills and written communication skills.
Theoretical and practical knowledge of:
Laboratory wet chemistry techniques such as titrimetric, gravimetric, and colorimetric analysis.
Adsorption and surface chemistry (desired but not necessary).
Able to wear respiratory equipment, hard hat, protective gloves, and safety glasses/face shield (possible exposure to nuisance particulate in excess of TLV).
Capable of intermittent lifting, carrying, up to 25 lbs.
Good physical and manual dexterity required for bending, stooping, and lifting involved lab and or pilot plant tests.
Ability to use hand tools for equipment adjustment or repair.
Ability to climb stairs, ladders, and platforms for inspection, adjustments, and testing is required.
Preferred residence in the Southern Indiana or Louisville, Kentucky area.
Chemical Engineering degree with at least 5 years of related experience in industrial customer technical support, and/or internal technical support in the Oleo industry.
We offer an excellent benefits package including Bonus, Profit Sharing, 401K match, health, wellness and more!